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Frequently Asked Questions(FAQs)

My link does not work for https://congress2021.bgicc.net/ What should I do to get access?
In order to get access please register on https://bgicc.net/ . And for further assistance, please contact hello@eventstub.co
Can I watch the live-stream sessions on my phone or tablet computer?
Yes, for the Tablet and Phone. But to get the best immersive experience log in from a Desktop/Laptop Browser.
Can I attend any of the special courses or are restricted ?
All running sessions for either main hall or special courses accessible once you joined the platform, the only restricted sessions are radiotherapy workshops.
How do I access the Virtual Expo?
To Login to The BGICC Virtual Event platform – https://congress2021.bgicc.net/. Please put your email id and log in. From the virtual lobby, you can click on the Expo Hall to visit the featured Sponsors, and Vendors.
I did not recieve my Swag Bag Email
Please look for an email from bgicc 2021 with subject line your bgicc Swag Bag resources. If you cannot find the email in your inbox please look for the same email in your spam or junk email folder
What should I do if I have a question to one of the speakers?
You can write it in the chat box and a moderator will direct it to the speaker during discussion time.
Cant open this on your phone?
You aren’t supposed to, the immersive experience is meant to be accessed via a computer browser, Chrome ideally
What if I need help or guidance during the virtual Convention?
You can visit the virtual “Info Desk” for technical support. Or send an email to hello@eventstub.co
Which sessions are going to be recorded? When will the recordings be available and do I have access to them?
All sessions will be recorded during the event and will be made available to attendees approximately 1-2 days after the event into the platform itself and be available for 30 days. Please refrain from personal recording as speakers may want to edit the recording before release.
If send E-poster for my abstract, where I can watch it?
You can check the library for E-posters, also all PDF files for different booths available and you can save and send them to your own registered email address.
Can I have a certificate for attendance BGICC?
Definitely, the certificate will be send to all attendees through the registered email.
How do I network with other attendees during the Summit?
Visit the Virtual Networking Lounge to live chat with other Attendees, Groups or Exhibitors.
Where can I find a list of Expo exhibitors?
The full Expo exhibitor list is located inside the Virtual Expo Floor. To access, please enter the Virtual Expo. Once inside, the exhibitor list is located in the room. Click on an exhibitor’s name to be brought to their virtual booth to learn more about the company, save handouts, and PDFs to your Swag Bag.
How do I get a copy of the program.
Agenda including all sessions available at Info Desk (Event guide).
Can I watch the live-stream sessions on my phone or tablet computer?
Yes, for the Tablet, not on the phone. You get the best immersive experience on a computer using Google Chrome Browser.
What are the technical requirements to be able to participate?
Laptop or Desktop, basically your personal computer. Strong, reliable wifi connection. Google Chrome is recommended to run the Virtual Convention platform.
What happens if I have an issue with watching a session in the platform?
If you having issues, please visit the Info Desk in the Virtual Convention or email hello@eventstub.co
What are the Expo days and hours?
21st January, 2021 to 22 January, 2021.
Schedule, Sessions & Summit Information
During the Summit, you’ll be able to view the agenda once you have logged into the Virtual Summit platform you can also bookmark your favorite sessions.